I've finally purchased something without buyer remorse. I had been in the market for bedding for quite sometime. I had gone to brick and mortar location testing each item on display. There was really nothing wrong with my existing mattress but I could no longer rest because of a lower back injury and the mattress that was once comfortable before became a bed of torture. I couldn't sleep without medication to relieve the pain. I would get up each morning exhausted and stiff. I am one that believes in research so I Googled mattresses good for low back pain, luxury mattresses, mattress reviews and came across Saatva. I read the reviews and looked some more but I kept coming back to the Saatva site. I read about the product and the price was great even with out of town delivery. I compared it with other brands, I saw where it was recommended by one of the leading sleep centers and how a person by the name of Ed Brians always called each customer after the delivery to touch basis with each customer. Impressed by this, I called and ordered the luxury firm queen with the low profile box spring because I had difficulties getting off my existing bedding. Hassle free ordering! There was a slight problem with the delivery but a I called customer service and the call was routed immediately to Ed Brians. He listened to my concerns and promised that I would be called the next day with a solution. Ed made good on his promise. I forgot to tell you about the bed! The mattress hugs and contours my body no matter what position I turned but I actually stayed on my side most of the night instead of the tossing and turning that I normally do to get comfortable. I love my mattress and would highly recommend this company.

We ordered and received our new Saatva bed and flat-out LOVE IT!!!! I can not say enough great things. I have even given your name/website to our furniture sales person, the store manager and the store’s delivery/install person. I believe they have all looked into and maybe already bought your mattress. They couldn’t believe how wonderful it is, the fantastic price and we are taking about Pottery Barn, not a shabby cheap end store, we’re talking a very high quality store that carries their own brand of mattresses. These people sell their own product and the price (even with employee discount) wasn’t as great at Saatva. I must say that Ed Brians, the Executive Vice President of Saatva called us personally at each step of our purchase including a phone call just after I ordered. When I had a question after delivery, he returned my call within hours with an answer to my question. This company doesn't pressure or "sell" and I highly recommend them to anyone!

I love my new Saatva mattress. High quality, very comfortable, feels luxurious and supportive. Customer service is wonderful. Once I had done my research and made the decision to order a mattress online and sight unseen, the process was so simple. I had questions, so I ordered on the phone. Answers were very clear, advice about size and firmness were spot on. Delivery was faster than expected. The entire experience was so easy. I highly recommend that you give Saatva a try.