My recently purchased Saatva mattress is of the highest quality and extremely comfortable. The customer service was just superb. Ed Brians and his staff did everything humanly possible to assure my total satisfaction with my purchase.

I Recently purchased a mattress from Saatva. Best experience ever buying a mattress! I had the pleasure of with dealing with Ed Brians. He is one of the nicest, most sincere, professional people that I've dealt with in a very long time. He made follow up calls to make sure I was happy, and was very easy to reach when I called. I had an issue with the first mattress purchased. I had been sleeping on a king bed for many years. I decided to down size to a queen. After two weeks of sleeping on the queen, I could not get used to it. When I called the company (Ed Brians) they were very accomidating in helping me solve my problem. Great customer care! As for the comfort level and price of this high quality mattress,"Its the best deal out there"! Dont waste your time shopping around, buy this mattress, you'll be glad you did! No more waking up with a stiff back in the morning, best nights sleep I've had in a long time!

I usually don’t post reviews online but I had such a great experience with a product and customer service that I felt compelled to share my experience. I started my new mattress search just as you, reading reviews from an Internet search. I just had a bad experience with a Serta Perfect Sleeper which only lasted a disappointing 4 years before my wife and I were sleeping in valleys, so I wanted to make sure I didn’t make another mistake. Based on this research, I decided to give Saatva a try. I contacted them via email and received a reply from Ed Brians, a VP at the company. I then called and spoke to Ed. He answered all my questions and concerns and I promptly made an order. I got a call the same day for delivery. It was delivered that Friday of the same week. My wife and I were both impressed with the quality and comfort. We had purchased the Luxury Firm, along with the box spring and removal service. I emailed Ed on a Saturday to thank him and to my amazement, he immediately called to make sure we were happy with our purchase. Ed was extremely cordial, helpful and understanding. We are extremely happy with our new mattress. As stated in the title, Saatva mattresses and customer service are second to none.