After posting my interest in the Saatva Mattress, I must say I received an immediate reply from a "Real Person" regarding my interest in this mattress and my concerns regarding how this mattress would be a positive to my health issues. After literally months of ressearch both online regarding mattresses and going to "brick and mortar" mattress stores with still many of my questions left unanswered, I now am able to say I have found a wonderful mattresss and that happens to be the Saatva Mattress.
After making my original post I did receive a call from Ed Brien and he spent more time with me on the phone answering my questions then a sales person would have if I happened to go into a store and bought a mattress. After Mr. Brien answered all my questions and spent a great deal of his time on the phone with me I made a decision to purchase this mattress on-line. This is completely out of character for me, since I have to try everything I buy numerous times and research an item until there is no other information to find regarding an item I may be researching.
What sold me on this mattress was the price for a King size Mattress that all the "upper end innerspring Mattresses" made a purchase way beyond what I could spend and the prices seemed just outrageous!
Mr. Brien promised my mattress would be delivered in around 7-10 days, but to my surprise he had my mattress delivered to me a day before Thanksgiving! Which was one day after our call with one another! That was just unbelievable. The personal service was more then I could have asked for from a compny on-line or buying in the traditional method. This is my first purchase of an online purchase for this amount that I have ever made over the internet. But more importantly it was a purchase which would effect my personal well being for a long time, which was a good night sleep. Up until this time I have not slept for more then two hours at a time and now I can say going to "sleep" is not something I dread.
There was a bit of an issue with the delivery, but no fault from the company and this was resolved immediately and again personally by Mr. Brien himself. I am very pleased with my purchase and would tell others to purchase a mattresss through this Company. And my reasons would be not only the price but also the high quality of the merchandise and for the pride in their product. And what a pleasant surprise to speak with someone from the Company and not routed to a foreign country.
Everything that is promised in this mattress is true. It is very comfortable and there is no synthetic fibers or oder I was so concerned about. The top of the mattress is cotton and is so comfortable, One of my biggest concerns was that I would sleep "hot" with memory foam. I am not having issues of sleeping "hot". And I can say this is one of the most comfortable mattressess that I have had the experience to sleep on. To say I am happy or just plain pleased is a complete understatement.
Buying without trying is a concern, but I have found this to be a very wonderful experience and one with which I worried about for months. There is a 30 day trial so people can be reassured. I have owned my mattress now for almost four months and I am as pleased with this purchase, as I was when I first had my first night sleep on this great mattress. It is by far better then any mattress I tried in any mattress show room.
Thank you to all those who work at Saatva Mattressess and I am grateful for all the wonderful personal experiences I had purchasing this mattress.
Very Happy and believe their is honestly out in this world, this purchase has proven too me that this is true.
Sandra L. Martin