Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
May 9, 2011 12:38 PM
Joined: May 9, 2011
Points: 19
I am at a loss. Our brand new mattress that we have had since April 22 is exhibiting a damp, moisture problem on the underside of the memory foam mattress and the top of support. Not only that but there are two small rust-like or maybe mildew like stains on both the underside of the mattress and the top of the support. I called Sealy and they could not help me saying they had never heard of this problem. I called the place of purchase and he said he had never heard of this problem either and that we should try airing the mattress out near a window (we are in an apartment). I have no idea why there is moisture condensation under the mattress if the first place. What good will it do to air it out, if it happens again? Has anyone had this problem, or know of what to do? Thank you for your time.
Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #41 Jun 25, 2012 1:55 PM
Joined: Jun 25, 2012
Points: 3
I am having this problem right now with my mattress.  We purchased this mattress in March 2011, it was delivered April 2011 and we started feeling like our bed was "sinking".  So we lifted it up and noticed that black and all types of mold are growing all over the bottom of the mattress.  We put it in a waterproof protected cover the day they delivered it.  The Macy's guys were still at my house! They actually helped me put the cover on it! I keep calling people but they are giving me the run around.  Between Macy's the actual store where I purchased the mattress, Macy's the customer service line (888-822-6229) and Sealy (800-697-3259).  They keep telling me that it's because I live somewhere humid, and that I waited too long to contact them and that mold isn't covered under warranty.  Who notices mold growing on the bottom of the bed when it's a "no flip" bed?  To top it off, my husbands asthma has been acting up and we had brand new carpet installed one week before the bed was delivered.  There is no telling what is growing on the carpet and in the rest of the linens.  This has so stop!  I am tired of people telling me it's my fault for their product being defective.

 

Does anyone have any other advice that may help?

 

Thanks,

Valerie

This message was modified Jun 25, 2012 by ValCWilliams
Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #42 Jun 25, 2012 2:03 PM
Joined: Jun 25, 2012
Points: 3
Cyndihall wrote:

Hi, My husband & I purchased a new MemoryWorks foam matress made by Sealy in January 2011 at Macy's, we just dicovered mold growing all over the underside of the matress & all over on the top part of the box spring.  I also found mold growing all over the bedskirt where it touched the bed & boxspring.  I originally discovered the mold when I was moving the bed, because first off our new boxspring broke in half.  We contacted Macy's where we purchased the bed & boxspring & they are giving us a full refund, also, a small credit for new bedding.  I am still waiting for the delivery company to come remove the moldy bed which is now in our garage.  I just discovered from Macy's who we purchased the bed from, that the bed is manufactured in China & there was a bad batch of matresses.  You should be reimbursed for your bed, I would take it up again with Sealy or the company you're dealing with, they are fully aware of this matter.  

 

 

Has anyone heard of a class action lawsuit going on with this?  There should be if not.  Everyone who purchased the MemoryWorks matress by Sealy need to know they are sleeping on a moldy bed!!  There are so many health problems that stem from mold exposure.  Now I feel like we need to clean our bedroom fully, shampoo & disinfect the whole room, maybe get new carpet & throw away all our bedding.  It's going to cost us more than the bed itself.  We bought the bed on sale, now to get a new bed will cost us more than we originally paid.  I'm so frustrated. We are not giving up in this, & I hope you don't either.  



Did you ever get anything figured out with this.  And class action lawsuits?  People can seriously get sick from this.  My husbands asthma has been acting up more and I don't want him anywhere near this bed!  Please any advice would be good advice.

Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #43 Jun 25, 2012 2:07 PM
Joined: Jun 25, 2012
Points: 3
DaveStro wrote:

Yes it is a very big problem, which is why we stopped carrying the sealy foam over a year ago. I can tell you for sure it isnt your fault. There are to many people that have had the same issue.


Dave is there anywhere online where this problem is documented?

I need to have this fixed but I keep getting the run around!

Please help, any links or numbers would be helpful!

Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #44 Sep 9, 2012 6:50 PM
Joined: Sep 9, 2012
Points: 1
I havent even made it through all the posts... i was going to wash the bed linens... and i was going to flip head to toe... my latex mattress.... isnt suppsed to be flipped when i realized the mold.... the only difference is that if i remember correctly my mattress is made out of latex.... its not supposed to have mold issues... but it could just be the outer fabric lining thats affected.

my 6 month old baby girl has slept entire life in her bassinet right next to this mold factory and as you can imagine im livid....

when i found the mold i went out and bought a brand new mattress....

i need to find the papers this mattress came with... i believe it was a seeley... but i have no idea if it was the same one that you purchased... the mattress has a label on it that has a serial number and it says void of warranty if label is removed... not the exact wording but.... oh im so made... if there is a lawsuit im all in.... I bought this mattress at the raymour and flanighan clearance center, the warranty might be voided because of that....

Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #45 Sep 26, 2012 12:08 PM
Joined: Sep 26, 2012
Points: 1
I am glad to have found this forum as reading through the posts we are not the only one with the problem of the mold. We have found that our Sealy Memory Foam mattress not to be the best on our backs. After saving for a new mattress we were ready to change. The Sealy we had looked brand new no stains etc., but when we lifted it up to take it out there was black mold spots all over top of box springs, underneath mattress and also found it on bed skirt! I was freaking out as I have dogs that sleep in the room with us and am worried for them. Now I'm worried about the carpet and the bedding that had been used on the one we just took off. Can I just use the sanitizer on my washer for sheets and comforter or do I need to discard them. By the way NOTHING has ever gotten wet which would cause any moisture. What about the carpet? I vacuum all the time, could I be spreading the spores of mold? The carpet is about 2yrs old. Shampoo it? Today we will be contacting Sealy. My main concern with all of this is what damage it can or has on us and our Golden's!
Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #46 Oct 3, 2012 2:02 PM
Joined: Oct 3, 2012
Points: 3
The original post was quite a while ago, but hopefully someone else can confirm or deny this:

I gather that the condensation and subsequent mold/mildew was viewable to the naked eye (post(s) describe spots or a spot of a color).

But what if the memory foam wreaks of mildew but can not be seen at all?

Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #47 Feb 3, 2013 7:00 PM
Joined: Feb 3, 2013
Points: 1
tuesday wrote:

The original post was quite a while ago, but hopefully someone else can confirm or deny this:

 

I gather that the condensation and subsequent mold/mildew was viewable to the naked eye (post(s) describe spots or a spot of a color).

But what if the memory foam wreaks of mildew but can not be seen at all?


Two years ago my husband and I purchased a whole new bedroom set, which included the Sealy Bay Island Memory Foam mattress and box springs. We were in love with it until about six months later I lifted the mattress and saw a 6 foot by 3 foot section of mold! I was furious and called Sealy. They replaced it (which took about six months!) and said that this was highly unusual and they were certain this would not happen a second time if we want to have it replaced with the same thing, which we did because we loved it. Four months ago I started having numerous health issues. I bet I have been to the doctors about two dozen times, in which I have had CT Scans, MRI's, bloodwork three times, etc... and they have not found anything wrong with me. About a week ago I lifted my mattress up and found mold all underneath of it again! This time when I called Sealy I wasn't so nice and demanded that this be replaced immediately. I have to wait for the paperwork, which should be here tomorrow and then it better not take long. I want this out of my house now! I go back to the doctors again tomorrow and they are going to refer me to an allergist, which is about the only specialist I haven't been to yet and I know for certain that it is the mold that has been causing all of my health issues. Before this I was an extremely outgoing, healthy thirty year old. I have been so sick these last four months that I wasn't even able to sign my four year old up for dance class because I barely can make it through my work day. As it is I have had to take numerous days off to go to my doctors appointments. I think it is absolutely ridiculous that they are still selling these mattresses!

Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #48 Feb 9, 2013 3:51 PM
Joined: Feb 9, 2013
Points: 1
We purchased a Sealy Latex Foam Mattress, Shelter model just about two years ago.  We have been turning the mattress but felt it was sagging a bit so we lifted up the mattress, only to find black and green mold growing between the mattress and box spring (My bed skirt was covered plus it was on the boxspring and mattress).  YUCK!  We were shocked since we paid $2966 for the mattress and boxspring.  I contacted where we got it and they came and looked at it.  They said they have never seen anything like it and would talk to the Sealy Rep.  They called me back and said the Sealy Rep said, they have never had any moisture, mold complaints.  They offered to replace the box spring only. They said because we live around a creek and have a crawl space under our house and probably humid in our area, it must be our problem and not the mattress.  They also recommened selling us a moisture proof boxspring cover (thankfully at their cost). They also recommended we take off the cover on the latex foam and get it drycleaned.  We are very disappointed.  Don't they sell these mattress is humid areas like Florida?  Obviously from all the posts here about mold and moisture between the mattress and boxspring, there are issues. We'll be lifting the very heavy mattress every week to check for new mold.  There are probably many more people with this problem but since its a no flip mattress people turn it an don't lift it up.  So sad since we can't get a new mattress again so soon. 
Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #49 May 10, 2013 7:06 PM
Joined: May 10, 2013
Points: 3
This problem primarilly affects foam mattresses and is caused by perspiration and poor ventillation under the mattress.

Almost everyone perspires constantly, and depending on temperature, much of this can happen at night. Some of this moisture goes into the mattress and, if ventillation below the mattress is good, it simply evaporates.

Poor ventillation (a waterproof boxspring, carpeted floor, plywood, etc.) is a different story. Moisture will pool between the mattress and the surface below, encouraging mould to grow. Darkness and bodyheat compound the problem. Air usually penetrates 10-12 inches into the mattress evaporating moisture around the edges and focusing the mould towards the center.

Unfortunately there is no effective way to clean a mattress after mould has appeared. Prevention is the best method:

  • Buy a mattress with corrugated airflow layers
  • Use a breathable boxspring
  • Use a slatted bed-base (no more than 2" between slats for best support)
This message was modified May 13, 2013 by novosbed
Re: Problems with new Sealy Memory Foam Mattress and moisture condensation underneath
Reply #50 Jul 22, 2013 12:44 AM
Joined: Jul 22, 2013
Points: 1
My husband and I also bought the Macy's MemoryWorks mattress along with the worrynomore plan in January 2011! I am terrified because we just noticed mold sad Apparently the plans covers up to 10 years, so if you all could please pray for me and my husband, I would really appreciate it. Any word on a class action suit? I can't believe this. I am in shock.

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