inkholder said: "Can any FloBeds customers comment on this top surface? Does it have a "pillowtop" feel? Does FloBeds allow you to customize this layer as well as the support layers? Will they let me swap it out if I am unhappy? If I did, would my choice of a non-standard top surface be uncomfortable for a normal, back sleeping spouse?"
I've had my FlowBeds for just over 100 days now, so I have just concluded my "90 days sleep test" and the exchanging of layers.
No, the FlowBeds definitely does not have a soft pillow top feel. Although I never did exchange the top layer, I'm sure that they would allow you to exchange it if you did not like it. It is a convoluted piece of 2 inch soft Talalay. Due to the convoluted nature of the latex it would probably more accurately be described as a 1 inch layer. It is simply there to add a slight degree of softness, additional air circulation, and pressure point relief. But if you do not care for it I'm sure they would exchange it for something else.
I believe Kimberly H. did take her top piece off and try it for a while, I'm just not sure but she might read this and chime in. I never did sleep without it so I cannot comment on how it feels. But I would not worry about it as FlowBeds is excellent regarding customer service and will work with you to make sure that you are comfortable whatever it takes. Naturally if you decide on a layer that is more expensive than the original purchase price of your type of mattress, they might possibly charge you an additional fee, but then again they might not, depending on the selection you make. They are very easy to work with.
I have come to appreciate this top layer, but I would not worry about it if I were you. The reason being is that the principle feeling of softness or firmness will come from the first two 3 inch layers,if you decide on a deluxe mattress. The deluxe mattress has three three-inch layers and the top 2 inch convoluted piece of latex. Their standard mattress has to three-inch layers with a top 2 inch convoluted piece of latex.
But this was what I liked most about FloBeds. They are the type of company that will do whatever it takes to make sure you're happy.
This message was modified Jan 17, 2010 by eagle2