After an 8 week wait, we finally received our VI Spring Tiara Supreme 3 days ago. It is an absolutely gorgeous bed and is incredibly comfortable. We opted for 2 twin XL's to make a king. And they zip together. This is an incredible feature. My side is medium but my wife has a firm. She is thrilled and is raving about it. But I am not as enthusiastic. This bed is soft. Seemingly softer than in the showroom. I fall asleep in two seconds flat and have gotten 3 very good nights sleep. However I have lower back pain upon waking. I am a side sleeper and feel that my hip sinks into the bed a drop too much causing my body to make a slight "V" shape if that makes sense. I believe this is the cause of my discomfort. I called VI Spring directly to discuss this and they were very eager to help. They told me that there is so much filling in a bed like this that it will go through a settling period and the feeling will change quite a bit. That given time this problem will likely go away. Does this make sense??? Does anyone have any similar experiences? If I am not happy they will switch it for a firm. But the firm feels too firm for me to be comfortable. I guess it has only been three days. Any opinions or guidance would be appreciated. Thanks.

Thanks for all of your comments. It is true that a matress like Vi Spring(or Hastens,etc) will perform a bit differently than most people are used to. A nice gentleman at Vi Spring told me that this mattress has over 3 feet of filling that is compressed into this mattress. Of course there will be a settling period.  I have 90 days to decide if I'd rather have a firm. My wife's side is a firm and it is quite firm. But Vi Spring does make a fantastic topper that would help a lot. I flipped my mattress over last night and the other side is just about the same. A very soft mattress. But I slept well last night and have very little pain this morning. I have a lot of time to decide so I will of course sleep on it and see how it goes.

Could you please update your experience with VI Spring? it has been several months and I dont know if you visit this site anymore but, if you do I for one would love a lengthy review on your mattress. THX

#sleeptight - I noticed you said it seemed softer then in the showroom. Can I ask what what sort of frame you have it placed on the matching Divan from Vi-Spring or do you have it on sitting European slats?

The mattress is very heavy I know we have two Vi-Spring Magnificence we bought in 2005 and a Sublime we just bought today but, moving on. 

When we bought them we tried it on the European Slats they can't support it's weight and yours. We went an bought a divan for it the next day & have been Very pleased with all of them!

P.S. Sorry to hear it took eight weeks for you to receive it, there really is no excuse for that.