Has anyone bought a NexGel Mattress?
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I tried this mattress at the store and I have to say it is wonderfully comfortable and supportive in the right places. At least for me. The single layer of honeycomb gel is for people of average weight. Heavier folks can purchase two layers of the gel. I want to buy one, but I have no idea how it holds up. The honeycomb gel is supposed to be a long lasting material. But the inner parts of the bed are optional latex or regular foam. Has anyone bought this mattress? And if so, how has it held up? Does it sag after a while? Thank you, SH This message was modified Jan 7, 2010 by sleepyhead
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Re: Has anyone bought a NexGel Mattress?
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So I realize that the original question was posted over 5 years ago but I just have to put my 2 cents in because I am livid with the quality of this horrible mattress and the customer service. 2 years ago I purchased the Nex Euro Gel Latex/ Model: Ortho Gel Solutions-Ortho Gel Euro. This is Manufactured by Natura World in Canada. Within 2 months -- yes, thats 2 MONTHS- the mattress started to sag. My husband is a fit 180 lbs. 6'1 man and I am a slim 5'5", 118 lbs. woman. We literally fall in the hole when we sleep on it. BTW- we also bought a brand new high-end bedframe and also a mattress protective cover to protect from stains and rotate as recommended) We called the sales person that sold it to us (we bought it from the rep at the Las Vegas tradeshow and it was shipped to us in the U.S.) and he said that we would have to show him a picture of the indentation that is visibly greater than 3 inches deep (which was fine - I would have gladly shot a video of me rolling and falling into the deep abyss of a hole) and he said that we would be responsible for shipping it to Canada at our cost. The cost of shipping this would have been astronomical - can you imagine shipping a King sized bed that weighs (my guess) is about 1000 lbs internationally?! Needless to say, we had no choice but to keep it. It has caused us terrible back pains and uncomfortable sleep. The only solution we found was to sleep in the sagging area, like a cocoon that envelopes you. I sometimes fill the hole with a pillow or blanket. Unfortunately, our bed is not the kind you can flip over, as one of the supposed benefits of this bed is that you never have to flip it over, so there is no other side to sleep on. The best we can do is to alternate, as one side seems to sag worse than the other. I highly do NOT recommend this brand/company. Please look elsewhere. Our mattress just ate and swallowed our money :(<br>Materials consists of: Polyurethane Foam pad 42%, Gel pad 34%, Latex Foam Rubber pad 23%, blended Fiber batting 1%. Which is supposed to be the best of the Euro series and the 2nd best of their entire line and cost us (from what I recall) about $2000-$3000) and we had to pay shipping to the US. Horrible mattress. Horrible business practice. This message was modified Sep 22, 2015 by bedbug11
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